MORE INFORMATION ABOUT THE ORDER DETAILS
All our products are handmade in Vienna, Austria and produced on demand.
Usually it takes about 14 days until we’ve shipped your order.
If you have ordered a customized product make sure the production time depends on the quantity and product.
Your order is on-hold until we confirm. Your order details are shown below for your reference:
Make your payment directly into our bank account. Please use your Order ID as the payment reference. Your order won’t be shipped until the funds have cleared in our account.
Shipping details: After the production it will take about 1-2 working days in Austria, 2-3 working days in Germany, Europe, America etc. can take longer until it’s shipped. If your Order has to arrive faster (because it is a present etc. please write a note so try to send it sooner).
It is not possible to pick the Order up in Vienna, we have a Office there but no local shop!
If you are not hapy about your Order, have questions or like to exchange something contact us!